Terms &
Conditions

Introduction

Welcome to the McLANEE website. By accessing, browsing or using this website, you agree to comply with these terms and conditions.

Please read these terms carefully before using the website or placing an order. If you do not agree with them, you should not use the website.

Company information

This website is operated by McLANEE UK Ltd.

Website use

You may use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.

You must not:

• Attempt to gain unauthorised access to the website, its server or connected systems.
• Introduce viruses, malware or other harmful material.
• Use the website for fraudulent or unlawful activity.
• Interfere with the operation, performance or security of the website.
• Infringe the intellectual property or privacy rights of McLANEE or another party.

Intellectual property

The content of this website—including text, images, logos, graphics, videos, product designs, software and other materials—is owned by or licensed to McLANEE and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish or commercially use this content without prior written permission.

Products, descriptions and pricing

We make reasonable efforts to ensure that product descriptions, images, prices and availability are accurate. Errors or omissions may occasionally occur, and we reserve the right to correct them.

Product colours and finishes may appear slightly different depending on lighting, photography and the display settings of your device.

Prices are displayed in pounds sterling unless otherwise stated. Standard UK delivery is free on all orders. Any optional upgraded delivery costs will be shown during checkout.

Orders and payment

Placing an order represents an offer to purchase the selected products. An order is subject to product availability, successful payment where required and acceptance by McLANEE.

We may decline or cancel an order where a product is unavailable, pricing or product information is incorrect, payment is not authorised, or fraudulent activity is suspected.

Available payment methods are displayed during checkout. Payment information is processed through the relevant payment provider.

Delivery

Standard UK delivery is free on all orders. Delivery availability, estimated times and any optional upgraded delivery costs are shown during checkout or on our Delivery Information page.

Delivery estimates may be affected by circumstances beyond our reasonable control.

Cancellations, returns and refunds

Eligible online purchases may be cancelled or returned in accordance with our Returns and Refunds Policy and applicable consumer rights.

Your statutory rights are not affected by these terms.

Privacy and cookies

We process personal information in accordance with our Privacy Policy. The website also uses cookies and similar technologies as explained in our Cookies Policy.

Disclaimers and limitation of liability

We make reasonable efforts to keep the website accurate, secure and available, but we do not guarantee uninterrupted or error-free access.

To the extent permitted by law, McLANEE will not be liable for losses that were not reasonably foreseeable when you began using the website or entered into a contract with us.

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for fraud or for death or personal injury caused by negligence.

Third-party websites

This website may contain links to third-party websites. These links are provided for convenience. McLANEE does not control or accept responsibility for external websites, their content or their privacy practices.

Governing law

These terms are governed by applicable United Kingdom law. Any dispute will be handled by the courts with the relevant legal jurisdiction.

Changes to these terms

We may update these terms from time to time. Updated terms will be published on this page and will apply from their stated effective date.

Contact us

If you have questions about these terms, contact our customer care team.