Privacy policy

At McLanee, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website mclanee.uk or interact with us.

1. Information We Collect

We may collect the following types of information when you visit our site, place an order, or contact us:

• Personal details: name, email address, phone number, billing and shipping address

• Payment details: card or payment information (processed securely by our payment providers)

• Account details: username, password, purchase history

• Device & usage data: IP address, browser type, operating system, and browsing activity

• Marketing preferences: your choices about newsletters, promotions, and offers

2. How We Use Your Information

We process your information to:

• Fulfil and deliver your orders

• Process secure payments

• Provide customer service and respond to inquiries

• Send you updates, promotions, or offers (if you’ve opted in)

• Improve our website, products, and services

• Comply with legal and regulatory obligations

3. Sharing Your Information

We only share your personal data with:

• Trusted service providers (e.g., couriers, payment processors, IT providers)

• Legal authorities where required by law or to protect against fraud

• Marketing & analytics partners (only if you have given consent)

We never sell your personal information to third parties.

4. Data Retention

• We keep your data only as long as necessary for the purposes set out in this policy.

• Order records may be retained for up to 6 years in line with UK tax and accounting laws.

5. Cookies & Tracking

Our website uses cookies and similar technologies to:

• Improve site functionality

• Personalise your shopping experience

• Analyse site traffic and performance

• Provide targeted advertising (if you consent)

You can manage or disable cookies through your browser settings. For details, see our Cookie Policy.

6. Your Rights (UK & EU Customers)

Under the UK GDPR, you have the right to:

• Access a copy of the data we hold about you

• Correct or update your personal information

• Request deletion of your data (“right to be forgotten”)

• Restrict or object to processing in certain circumstances

• Withdraw consent for marketing at any time

To exercise these rights, contact us at [info@mclanee.uk].

7. Security of Your Data

We use secure servers, encryption, and access controls to protect your data. While no system is 100% secure, we follow industry best practices to safeguard your information.

8. Children’s Privacy

Our website is not directed at children under 16. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “last updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

McLanee Privacy Team
📧 Email: [info@mclanee.uk]
📍 Address: [Gemini Business Park
Leeds LS7 3JB, UK]