Free UK delivery on all orders

Customer care

Delivery
Information

Every McLANEE order is prepared with care and sent through our trusted delivery partners.

01

UK delivery

Free UK delivery on all orders.

02

Careful packaging

Every order is prepared to arrive in excellent condition.

03

Order tracking

Tracking information is provided after dispatch.

McLANEE shipping and delivery

From our collection to your door.

We offer free UK delivery on all orders. Each order is carefully packaged and sent using our trusted delivery partners.

Once your order has been dispatched, you will receive tracking information so you can follow your parcel’s journey.

Our priority is to ensure your McLANEE handbag arrives safely and in excellent condition.

Your delivery questions, answered.

Please review the information below before completing your order.

How long will it take for my order to be shipped?

We aim to process and dispatch orders as quickly as possible. Delivery times can vary depending on the destination, selected shipping method and periods of high demand.

Where does McLANEE deliver?

We currently offer delivery across the United Kingdom. For international-order enquiries, contact our customer care team before placing an order.

How can I track my order?

Once your order has been dispatched, tracking information will be sent using the contact details provided during checkout.

Will my order be carefully packaged?

Yes. Every order is prepared and packaged with care to help protect your handbag while it is in transit.

Can I change my delivery address?

Once an order has been processed or dispatched, we may be unable to change the delivery address. Please check your address carefully before completing checkout.

If you notice an error, contact customer care as soon as possible.

What happens during public holidays?

Dispatch and delivery may take longer during UK public holidays, promotional periods and other high-volume periods.

Need more help?

Our customer care team is here to assist.

Contact us