Faqs
1. What kinds of bags does McLanee offer?
At McLanee, we specialize in premium leather handbags, backpacks, and travel bags designed for style and durability. Each bag combines classic craftsmanship with modern functionality.
2. Are McLanee bags made from genuine leather?
Yes! All McLanee bags are crafted from 100% genuine, high-quality leather sourced ethically to ensure both luxury and durability.
3. How do I choose the right size McLanee bag?
Check out the detailed size chart and product dimensions on each product page. If you need personalized advice, our customer support team is happy to help.
4. Can I personalize my McLanee bag?
We offer monogramming services on select models to add a special touch to your bag. Look for the personalization option at checkout.
5. How long will my McLanee order take to arrive?
Standard shipping within the US usually takes 3-5 business days. International shipping times may vary between 7-14 business days depending on your location.
6. What is McLanee’s return policy?
We accept returns within 30 days of purchase. Bags must be unused, in their original condition, and with all tags intact. Contact us to initiate a return.
7. Do McLanee bags come with a warranty?
Yes, every McLanee bag comes with a 1-year warranty covering manufacturing defects. This warranty doesn’t cover damage from wear and tear or improper use.
8. How do I care for my McLanee leather bag?
To keep your bag looking its best, avoid prolonged exposure to water and direct sunlight. Use a leather conditioner periodically and store your bag in its dust bag when not in use.
9. Can I track my order?
Absolutely! Once your order ships, you’ll receive a tracking number via email so you can monitor your package every step of the way.
10. Does McLanee offer gift wrapping?
Yes, we provide elegant gift wrapping options at checkout to make your present extra special.